Setting Up ACH
In order to set up ACH, your must be the administrator for your organization. Click here for more information on registering as the admin for your organization.
You'll log into your account at https://nonprofit.yourcause.com/. Once there, you'll go to Administration > Disbursement Information > Set up Bank Information.
Please note that the name on your Bank Account (organization name) must match the name on your banking documentation and the name that YourCause has on file. To view the name, view the top left tile on the page. Your name is displayed under your logo.
Bank Account Name = Name on Banking Documentation = Name YourCause has on file.
Please note you will be asked to provide documentation to ensure that the funds are going to the correct account. The documentation must have the account name and number visible for us to confirm. We will accept the following:
1. A copy of a voided check
2. Bank Statement
3. Letter from the bank signed by a bank representative
Once the documentation is submitted, it will be sent to our compliance team to review and approve. Please allow up to 72 business hours for our team to review and approve your banking information. You will receive an email once your banking information is reviewed.
FAQS for ACH Payments
Will I receive donor details for ACH Payments?
You certainly will. Donor details are available on our Nonprofit Portal by going to Giving > Payments and Transactions. You will also receive an email notification when we send out payments.
How soon will I start receiving ACH Payments?
We partner with FIS to send out ACH payments. It generally takes 1-3 weeks for your banking information to be sent and set up by FIS. We ask that you allow up to 30 days for your organization to start receiving ACH payments. Please note we are moving towards a solution where this is much quicker!
I need to have a check reissued. How can I request that to be sent via ACH?
There are no additional step to take to request a reissue to be sent via ACH. Once you sign up, any future payments will be sent via ACH.
I receive payments from multiple YourCause Corporate Clients. How do I set up ACH for each of them?
Once you sign up for ACH, you sign up for ACH for all of our clients.